To book accommodation with us you must do so at the time of applying. Any last minute, additional bookings for accommodation will accrue an additional booking fee of £100.
If we cannot offer accommodation in a host family an alternative will be offered in an apartment and vice versa. The minimum period in accommodation is 4 weeks, there is no maximum stay restriction.
If you book accommodation for part of your stay and after you want to extend your stay in the same accommodation this may not be possible. You may need to move to another one or there may not be any accommodation available at all, in that case Internship In London will not take responsibility. If you stay on an extra day or two, these extra days will be charged on a pro rata basis, (so your accommodation cost of one week will be divided by seven and for each extra day you will be charged the cost per day).
At the time of booking a non-refundable booking fee is payable of 10% of the total cost of accommodation. If you decide to cancel prior to arrival (whether you have received the host family / apartment details or not) or for whatever reason, the booking fee of 10% of the accommodation cost is non-refundable.
If you wish to cancel after arrival three weeks notice is required, if you wish to leave immediately and not give three weeks notice you will still be charged three weeks of the price of accommodation plus a £75 admin fee. If you give three weeks notice the only charge will be a £75 processing administration fee and the rest of the money will be refunded within 14 working days.
If you wish to change your accommodation you will need to give us three weeks notice and new accommodation will be offered if the reason for change is reasonable If you have any problem you must contact us and we will be happy to help, you are however not allowed to act on your own, for example if you leave your accommodation without contacting us first we will not offer you a replacement or refund. You will have to respect accommodation rules.